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Accessibility Guide for Glasgow Film Theatre

Contact for accessibility enquiries: Duty Manager / Jodie Wilkinson

email addressaccess@glasgowfilm.org phone number0141 332 6535 websitewww.glasgowfilm.org

Guide last updated: 18 January 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

As an advocate for change, Glasgow Film endeavours to reduce inequalities by sharing a diverse film culture with the broadest range of people possible. 

Glasgow Film is:

GFT (Glasgow Film Theatre) year-round centre for film-lovers.

Glasgow Film Festival - a launching pad for the best of international and Scottish cinema. 

Glasgow Short Film Festival, Scotland’s leading short film event.

Glasgow Youth Film Festival - one of the most innovative youth film festivals in Europe.

Glasgow Film Theatre Limited is a company limited by guarantee with charitable status (No.SC005932)

External view of Glasgow Film Theatre
  • Level access icon Level Access
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

The main entrance has level access. The ramp is permanent.

There is level access from the main entrance to:

Box OfficeMezzanine BarFirst Floor BarFirst Floor Accessible ToiletGround Floor Accessible Toilet

Hearing

We have a hearing loop in Box Office and Cinema 3.
Some staff have BSL and disability awareness training.

Visual

Glass doors have contrast markings.
Some parts of the venue have low lighting.
We have information in BSL and large print.
Brochure PDF can be downloaded via Issuu and viewed by screen reader.
Accessible Screenings Enewsletter is written with Ariel pt16. This can accessed via plain text and can be read by screen reader

General

We have a concessionary rate for disabled visitors.
There is a public toilet for disabled visitors.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

For further information on accessible travel in Scotland, go to Transport Scotland.
12 Rose Street,
Glasgow
Lanarkshire
G3 6RB

Travel by public transport

You can get to Glasgow Film Theatre by bus, train and metro.
The closest bus stop is on Sauchiehall Street, near ABC O2. Buses servicing this stop include First Bus, Glasgow City Bus, City Sightseeing, McGills Bus and Stuarts Bus. Some buses are accessible for wheelchair users. The bus stop is 0.1 miles / 0.2 km from Glasgow Film Theatre.
The nearest train station is Queen Street. The train station is 0.7 miles / 1.1 km from Glasgow Film Theatre.
The nearest underground station is Cowcaddens SPT. The underground station is 0.3 miles / 0.5 km from Glasgow Film Theatre.

The nearest train stations are Queen Street and Central Station. 

TransPennine Express offer a handy guide to visiting Glasgow by train, or visit National Rail. 

This link gives information about the accessibility of the station  http://www.nationalrail.co.uk/stations/sjp/GLC/stationOverview.xhtml

Travel by taxi

You can get a taxi with Glasgow TOA by calling 0141 429 7070. The taxi company has a wheelchair accessible vehicle.
You can get a taxi with Network Private Hire by calling 0141 557 1110. The taxi company has a wheelchair accessible vehicle.

Parking

There is parking near the venue. There are accessible parking spaces. Parking is not free.
There is a drop-off point at the main entrance. The drop-off point does not have a dropped kerb.
From the car park to the entrance, there is level access. There is a permanent ramp.
There is a lift. The path is sloped.
The route is 1000mm wide, or more.

The venue does not have its own car park. The nearest public car park is Cambridge Street Car Park, located off Cowcaddens Road.

Nine accessible parking spaces are available on Cambridge Street, first street behind GFT. These are marked Blue Badge bays. Blue Badge holders may park free of charge and without limit.

Image of drop off point outside the GFT. There is no drop kerb.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.
The path is 2940mm wide, or more.
The path is sloped.

Main entrance

The main entrance has level access.
There is a permanent ramp.
The door is 1200mm wide.
The main door is side hung and automatic.

The main entrance to GFT is located at 12 Rose Street. This is the only entrance for public use.

GFT main entrance is open Sunday to Friday from 12 noon and Saturday from 11am. The cafes and cinemas open half an hour before first film.

There is level access into the venue.

The outside pavement is flush with the left hand side entrance to the building.

The main doors are heavy and open automatically. They open towards you when exiting the building.

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors.
Some parts of the venue have low lighting.
Image of stairs from foyer to first floor café bar Image of mezzanine seated area.  Image of second floor mezzanine bar.

Lift

We have 2 lifts.
You can get a lift to all floors.

Foyer lift to accessible toilet and second floor café bar.

The lift door is 1060mm wide.
The lift is 1060mm wide. The lift is 1300mm deep.
The lift says the floor number at each floor.
The lift buttons have raised numbers or letters.
The lift shows the floor number, at each floor.
- There is a lift for public use. An accessible toilet and upstairs bar is reached by this lift.- The lift is located on the right hand side of the foyer, past the box office and butterfly staircase.- The lift has an outward opening door. Please stand clear.- There are separate entry and exit doors in the lift- but the correct one opens for each floor.- There is a mirror to aid reversing out of the lift.- The lift does have an audible announcer.- The lift has a visual floor indicator.- The controls for the lift are within reach for a wheelchair user.- The lighting level in the lift is bright.
Image of ground floor lift 'outward opening door' notice Image of internal lift buttons

Lift to Cinema 1

The lift door is 740mm wide.
The lift is 1080mm wide. The lift is 1350mm deep.
The lift buttons have raised numbers or letters.
The lift shows the floor number, at each floor.
• There is a lift for public use. Cinema 1 is accessible by this lift. - The lift is 31m (33yd 2ft) from the main entrance.- Notify staff if lift access is required to Cinema 1. Staff do not need to be notified when you want to use lift to exit Cinema 1.- The lift is located down the ramp to Cinema 2 & 3, and past the accessible toilet. - The lift is a standard lift.- There are not separate entry and exit doors in the lift.- There is a mirror to aid reversing out of the lift.- The lift does not have a visual floor indicator.- The lift does not have an audible announcer.- The controls for the lift are within reach for a wheelchair user.- The lift does not have Braille or tactile markings. - The lighting level in the lift is medium.
Image of lift to access Cinema 1 Internal of lift to access Cinema 1 Buttons inside Cinema 1 lift

Platform Lift

The lift is a platform lift.
The lift door is 700mm wide.
The lift is 700mm wide. The lift is 750mm deep.
- Fully automatic, with electrically controlled folding platform and barrier arms. At the landings, only one edge lowers so the user can get on or off safely while all other sides remain up.- Barrier arms surround and protect the user, locking down before the platform moves- Platform stops automatically when its sensitive surfaces detect obstructions - safety barrier arms and platform canbe operated manually in an emergency- Soft start and stop for maximum comfort- Remote attendant control- Audio signal for moving platform (can be turned on or off)

Ticket/ information desk

Box Office

From the main entrance to the desk, there is level access. There is a permanent ramp. The route is 1200mm wide, or more.
The door is 1200mm wide, or more.
The desk has a low section.

There is a ramp or slope to access the main entrance door.

The ramp or slope is sloping up the pavement to the entrance door (coming from Sauchiehall Street).

The ramp or slope is easy and permanent.

There is one step leading up to the door on the right.

The Box Office is located directly to the right when entering the building.

There is level access to reception from the entrance.

The reception desk is medium height, 78.5cm (2ft 6.5in)

The lighting levels are bright.

There is a glass window between you and Box Office staff.

There is a hearing assistance system – fixed loop. Staff are trained to use the system.

Image of GFT electronic entrance doors closed Image of GFT electronic entrance doors open Image of GFT Box Office

Things to See and Do

We have a concessionary rate for disabled visitors.
We have performances with: captioned, audio-described, British Sign Language interpreted and relaxed.
We have a designated quiet space.

Bar

Mezzanine Bar

From the main entrance to the bar, there is level access. There is a lift. From the lift to the bar, the route is 1350mm mm wide, or more.

The mezzanine bar table has a lowered section.

Image of GFT Mezzanine Bar

Bar

First Floor Bar

From the main entrance to the bar, there is level access. There is a lift. From the lift to the bar, the route is 1200mm mm wide, or more.

The bar table has a lowered section.

Image of first floor bar

Public toilet

First Floor Accessible Toilet

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. There is a lift.
From the lift to the public toilet, the route is 1200mm wide, or more.
The toilet door is 830mm wide.
The direction of transfer onto the toilet is to the right.
There is 1020mm at the side of the toilet. There is 2070mm in front of the toilet. The toilet seat is 420mm high. The toilets have handrails.
First floor accessible toilet First floor access toilet changing facility

Public toilet

Ground Floor Accessible Toilet

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. There is a permanent ramp.
The route is 1000mm wide, or more.
The toilet door is 860mm wide.
The direction of transfer onto the toilet is to the left.
There is 1200mm at the side of the toilet. There is 900mm in front of the toilet. The toilet seat is 490mm high. The toilets have handrails.

It is 12m (13yd 4in) from the foyer to the accessible toilet.

It is 8m (8yd 2ft) from the accessible toilet to the furthest screen.

This is a unisex toilet.

There is a lateral transfer space. As you face the toilet pan the transfer space is on the left. The lateral transfer space is 90cm (2ft 11in).

There is a dropdown rail on the transfer side.

There is not a flush on the transfer side.

The tap type is lever and there is a mixer tap.

There is a functional emergency alarm available.

Disposal facilities are available in the cubicle.

Red cord hanging down will activate the alarm. Staff will come to assist.

Baby change facilities are located to the left in the accessible toilet.

The height of the baby change table once extended is 88cm (2ft 11in).

Accessible Toilet, sink and towel dispenser Accessible toilet view from entrance door View of baby change facility from entrance door

Getting around outside

Customer care support

Accessibility equipment

We have a hearing loop in Box Office and Cinema 3.

Infrared assistive audio system is available in all cinemas. Patrons have the choice of audio description (on available films) or enhanced film audio via headset.

 

 

The nearest area with a dog litter bin is situated at Garnethill Park, Garnethill street (2 min walk from GFT).

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

There is no alarm in Cinema 1 or 2. The film will stop & the house lights will come on. An usher will walk to the front of the Cinema & make an announcement to audience: “Ladies & Gentlemen we have to evacuate the building. Please make your way to the exits by following the green fire exit signs".

In the event of a fire in Cinema 3 - the alarm will sound and lights will flash. An usher will open the door to the cinema and commence the evacuation using thier hands to guide audience out to the left hand of the entrance directly leading to the nearest fire exit. 

Customer care support

Some staff have disability awareness training.
Some staff have BSL training.
We have information in BSL, large print .
Brochure PDF can be downloaded via Issuu and viewed by screen reader. and Accessible Screenings Enewsletter is written with Ariel pt16. This can accessed via plain text and can be read by screen reader

Access programme brochures - https://issuu.com/glasgowfilmtheatre

We have other services for people with accessibility requirements.

Monthly D/deaf friendly film programme, Visible Cinema provides subtitled or captioned film screenings with British Sign Langauge interpretation and Speech-to-Text service

Take 2 Access screenings are for children with Autism Spectrum Disorders (ASD) and their families, and are also suitable for any child with a disability who would enjoy seeing a film in a ‘low sensory’ environment. 

Access FIlm Club is designed to engage with people aged 15+ who welcome a relaxed cinema environment.  For people who have autism, Asperger Syndrome, learning disabilities and/or difficulties in processing information.

Movie Memories is a monthly programme funded by Life Changes Trust presenting film screenings alongside a programme of multi-arts entertainment in a dementia friendly environment, with dementia aware staff and volunteers (Movie Memories Ambassadors) in attendance. 

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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