Accessibility Guide for Galleon House Calstock

Welcome

Live like a local by staying at Galleon House in the heart of Calstock – A World Heritage Site and Area of Outstanding Natural Beauty.

This fully renovated, spacious 200-year-old cottage with river views is perfect for families or large groups looking for comfort during an active outdoor holiday. Enjoy a morning coffee in the master bedroom overlooking the River Tamar before snuggling up by the log fire after a long day exploring the moors.

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Access with steps

The main entrance has 1 step. There is no lift and no ramp.

There are steps from the main entrance to:

Bedroom Access to Washer/Dryer in the First floor bathroom Lounge Terrace

Bedrooms

We have non-allergic bedding.

Hearing

The (bedroom) TVs have subtitles.

Visual

Visitor Information is available in normal print and also displayed on a tablet, with some information being recorded in video.

Getting here

3 Fore Street

Calstock

PL18 9RN

Travel by public transport

You can get to Galleon House Calstock by bus and train.

The bus line 79A allows connections from Calstock to the historic market town of Tavistock every 2 hours. The bus leaves from the Tamar pub about 100m down the road and takes you to Tavistock centre. The bus stop is 0.1 miles / 0.2 km from Galleon House Calstock.

The nearest train station is Calstock Station. The train station is 0.3 miles / 0.5 km from Galleon House Calstock.

The picturesque Tamar Valley Line allows connections from Calstock Station to Plymouth every 2 hours. The station is up a steep hill from the house roughly 0.3 miles or 500m. From Plymouth visits to Totnes, Truro (Cornwall’s capital) Torquay and Bath are all possible in a day! Trains to London depart from Plymouth roughly once an hour.

Travel by taxi

You can get a taxi with Darrens Cars by calling +44 1579 556141. You can get a taxi with Tavistock Radio Taxis by calling +44 1822 616266. You can get a taxi with 4 hire taxi by calling +44 1822 618440. The taxi company has a wheelchair accessible vehicle.

Parking

There is parking near the venue. Parking is free.

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

From the car park to the entrance, there is level access. There is a permanent ramp.

The path is sloped.

The route is 2000mm wide, or more.

Unfortunately there is no parking at the property; however, there is a large free parking area by the football field a 2-minute walk from the property. The walk from the parking (at Marsh Lane) to the property is up a moderate to steep incline, along a road, roughly a 150m walk (0.1 miles). For people with limited mobility, they can be dropped off at the property before parking in the designated parking area. Please be advised that the parking area is public and not monitored with CCTV, therefore, all valuables should be removed from the vehicle.

Map showing walk from parking to the house

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

There is a permanent ramp.

The path is 2000mm wide, or more.

The path is sloped.

Main entrance

The door is 762mm wide.

The main entrance has 1 steps.

The main door is side hung and manual.

The house entrance is on a slightly inclined road, which has no pavement and level access to the property. However, the entrance has one large step to the manually opening door.

Getting around inside

Visual Impairment - General Information

Bedrooms

All bedrooms have windows.

Bedrooms have wall lights, bedside lamps, desk or table lamps and natural daylight.

Lights are LED and energy saving. Some lights can be controlled independently.

TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

All bedrooms have fitted carpets.

No bedrooms have level access. The bedroom nearest the main entrance has 15 steps.

We have bathrooms with a separate shower.

We have bathrooms with a bath and overhead shower.

Access to Washer/Dryer in the First floor bathroom

From the main entrance to the laundry, there are 15 steps. There is no lift and no ramp.

We have an iron and ironing board.

Self catering kitchen

Kitchen

We have an open plan kitchen.

From the main entrance to the kitchen, there is 1 step. There is no lift and no ramp.

The work surface is available at a height between 650mm and 900mm.

The hob is available at a height between 650mm and 900mm.

The sink is available at a height between 650mm and 900mm.

The oven is available at a height between 650mm and 900mm.

The table and plates have high colour contrast.

Lounge

From the main entrance to the lounge, there is 1 step. There is no lift and no ramp.

Getting around outside

Terrace

To get to a table, there are no steps.

From the main entrance to the terrace, there are 2 steps.

The entrance to the terrace is via the lounge.

Lounge with windows that open onto terrace

Customer care support

Accessibility equipment

The nearest toilet area for assistance dogs is located past the free parking area, roughly 0.2 miles or 200m from the house.

You can hire mobility equipment from Countryside Mobility South West by calling +44 1392 459222.

Emergency evacuation procedures

Emergency numbers are included in the welcome pack.

Customer care support

Visitor Information is available in normal print and also displayed on a tablet, with some information being recorded in video.