Accessibility Guide for Fal River Cottage

Travel by public transport

You can get to Fal River Cottage by bus.

Opposite the pub which is just three doors down from the cottage. The bus stop is 0.1 miles / 0.2 km from Fal River Cottage.

Travel by taxi

You can get a taxi with A2B Taxis (Truro and Falmouth) by calling 01872 272989. The taxi company has a wheelchair accessible vehicle.

Parking

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

There is a bus turning bay opposite the pub (three doors down). This is also used as a dropping off point by local taxi companies. There is a very small kerb here.

Path to main entrance

From the street to the main entrance, there are 10 steps. There is no ramp and no lift.

Main entrance

The door is 700mm wide.

The main entrance has 10 steps.

The main door is side hung and manual.

Bedrooms

All bedrooms have windows.

Bedrooms have ceiling lights, wall lights, floor standing lights, bedside lamps and natural daylight.

Lights are energy saving and traditional filament. TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

No bedrooms have fitted carpets.

No bedrooms have level access. The bedroom nearest the main entrance has 14 steps.

We have bathrooms with a bath and overhead shower. The walls and the fittings have high colour contrast.

Self catering kitchen

Kitchen / Diner

We have an open plan kitchen.

From the main entrance to the kitchen, there is level access.

The route is 600mm wide, or more.

The door is 600mm wide.

The work surface is available at a height between 650mm and 900mm.

The hob is available at a height between 650mm and 900mm.

The sink is available at a height between 650mm and 900mm.

The oven is available at a height between 650mm and 900mm.

The table and plates have high colour contrast.

Lounge

Lounge

From the main entrance to the lounge, there is level access.

The front door opens directly into the lounge

Rear Garden

From the main entrance to the gardens, there are 28 steps. There is no lift and no ramp.

The route is sloped.

The garden is accessed via the upstairs, single bedroom or via an external path. Both of these entrances lead to the same set of (external) stairs which the guest must go up to access the garden. These steps are very steep. A safety handrail and good lighting are provided. However, this is not suitable for those that cannot manage steep steps. 

Terrace

Front decking

To get to a table, there is 1 step.

The front decking is directly outside the front door. The decking itself is flat. However, there is a small step down from the front door.

Accessibility equipment

There is a small patch of land marked for dogs on the right, towards the end of Malpas road, just before the small roundabout (turn left as you go down the font steps). There are also steps on your left as you head to the roundabout. This is popular with walkers / hikers as there are nice fields at the top. However, it may not be suitable for the visually impaired or immobile as there are a lot of steps. Please note, Malpas Road does not have a pavement, so guests have to walk by the side of the road.

You can hire mobility equipment from Cornwall Mobility by calling 01872 254920.

Emergency evacuation procedures

The fire alarm has flashing lights.

Smoke alarms and heat alarms have flashing lights in addition to being very loud

Customer care support

We have information in large print.

Staff are available 24 hours a day.

The owner and his wife are available 24 hours by phone. We have a network of local tradesmen and helpers that we can call on to deal with any unforseen problems.