Arsenal Football Club was founded in 1886 by David Danskin. In 1913 the team moved to Highbury and became known as Arsenal. In 2006 Arsenal relocated a short walk from Highbury Stadium to the newly built Emirates Stadium.
Emirates Stadium is a purpose built, modern day football stadium. Even walkways and ramped access is located all around the Stadium providing visitors who are disabled, visually impaired or a wheelchair user easy access. The Stadium Tour and Museum starting point is located within the Armoury Store on Hornsey Road. Once inside the Stadium, the tour route and the Museum walkways are clearly marked, lifts are accessible and ramps provided where necessary.
There is level access from the main entrance to:Car Park Level To Directors EntranceDirectors EntranceDirectors BoxDiamond ClubPlayers Entrance & Exhibition RoomAway Changing RoomHome Changing RoomHead Coach OfficePitchside/Home DugoutFlash Interview RoomPress Conference RoomMedia LoungeStadium Tour Ticket DeskAudio HandsetMedia Lounge ToiletMuseum Toilet
Travel by public transport
The closest underground stations are not wheelchair accessible. However some ambulant disabled guests (e.g. people using walking sticks) may be able to use them.
Travel by taxi
There are a limited number of Blue Badge parking spaces within the Emirates Stadium and must be booked in advance. The car park entrance is situated at the Security Entrance on Queensland Road. Please call 020 7704 4504 to book. Upon arrival within the Stadium, the Security team will advise of an appropriate car parking space and area. All pavements onto the tour route have drop curbs for wheelchair and disabled access.
On street parking is also available for Blue Badge holders. Further information can be found via www.islington.gov.uk.
Path to main entrance
The Stadium Tours and Museum ticket desk is located inside the Armoury Store on Hornsey Road. Upon entering the store please turn right. There are yellow navigational light boxes suspended from the ceiling to aide direction as well as staff who can provide further assistance. The doors are manual and open outwards, away from the Store. Access to the ticket desk is step free and floor surfaces are flat, even and tiled. The store is well lit with both ceiling lights and wall lights throughout.
Getting around inside
Visual Impairment - General Information
Car Park to Directors Entrance
Lift to all floors - Players Entrance, Directors Entrance, Directors Box and Diamond Club
Ticket/ information desk
Stadium Tour Ticket Desk
There are 4 tills situated at the Stadium Tour ticket desk. Whilst there is no low level desk staff will provide all assistance required including walking round to the guest side of the desk to assist where neccessary.
Ticket/ information desk
Audio handsets are handed out opposite the Stadium Tour Ticket Desk. Handsets are available in 10 languages inlcuding British Sign Language (BSL). Staff members will select the language for guests and explain how the handset works. The handset is touch screen and each area of the tour has an individual number which is signposted. Across the route there are spare handsets that staff members can provide if the handset the guest has fails to work correctly. In ear headphones are provided to all guests however there are a small number of over the ear headphones that can be provided on request.
Things to See and Do
Car Park Level To Directors Entrance
The Car Park level provides as a walkway from the main entrance of the tour route to where the primary tour begins. Directional and numbered signage is provided along the entire route as well as audio via the handset.
There is 1 lift from Car Park level to Directors Entrance.
Directors Box is formed of 2 areas - internal and external. The external area has seating for all guests. There are steps to the seats however the back row is on a flat level surface and there is sufficient space for wheelchair users on the back row to postion themselves comfortbaly and not be interupted by other guests.
Players Entrance & Exhibition Room
The exhibition room has a paid for photo opporunity service situation inside it. There are barriers within the room however staff members will remove the barriers and create an easy accessible route for guests who require additinal assistance.
Away Changing Room
The Away Changing Room has adequate seating for all guests.
Home Changing Room
The Home Changing Room has adequate seating for all guests.
Head Coach Office
Pitchside/Home Dugout has adequate seating for all guests.
Flash Interview Room
There are 2 Flash Interview rooms open for guest access.
Press Conference Room
The Press Conference Room has adequate seating for all guests.
The main entrance to the Press Conference Room is raised, allowing level access to the press conference desk. A level route into the lower part of the room is available by exiting the entrance door, then following the signs through the corridors around the room and through the Media Lounge, leading to the door at the other side of the Press Conference Room. Staff members will assist if required.
The Media Lounge is primarly an exit route for guests. Situated in the Media Lounge are 5 Tour Certificate machines where guests can complete information to receive a free tour certificate in the Armoury Shop. The certificate machines are situated 630mm from the floor and are 1000mm in height. Any guests who are unable to complete their information on the screen are able to provide their details to a member of staff in the Armoury who will provide the certificate for them.
Media Lounge Toilet
Getting around outside
Customer care support
The audio handset has British Sign Language available.
Disabled guests who require the use of a guide dog are able to bring them into the Stadium and Museum to aide assistance.
There is no designated area however staff would be able to assist in finding a suitable location.
Emergency evacuation procedures
All staff members are training in emergency and evacuation situations. Security will also provide additional assistance in all emergency situations.
Customer care support
The Stadium Tour is a self-guided audio tour available in 10 languages including British Sign Langauge (BSL).