Accessibility Guide for Durlston Country Park NNR

Welcome

Durlston is the perfect place to start exploring Dorset's internationally acclaimed coast and countryside. With stunning sea views, superb coastal walking, exiting events and amazing wildlife, there's plenty to see and do.Durlston is carefully managed for conservation and public enjoyment by Dorset County Council.

Durlston Castle is well worth exploring. Ejnoy interactive displays, relax on the rooftop terrace or check out live wildlife cameras and the latest dolphin sightings. The castle offers superb access for visitors with disabilities.

A Ranger is always on hand to make sure you get the most out of your day and entry to the castle and park is free (car parking charges apply).

Watch the video: Tramper at Durlston

Level access

There is level access from the main entrance to:

Main Reception Reception Accessible Toilet 2nd Floor Accessible Toilet Gallery Accessible Toilet Dining Table Durlston Castle Shop Gallery Durlston National Nature Reserve

There is level access from the car park to:

Learning Centre Picnic Area

Hearing

The fire alarm has flashing lights.

We have a hearing loop in

Some staff have BSL and disability awareness training.

Visual

Glass doors have contrast markings.

The walls and the doors have high colour contrast.

Some parts of the venue have low lighting.

General

Some staff have disability awareness training.

Getting here

Durlston Castle

Lighthouse Road

Swanage

Dorset

BH19 2JL

Travel by public transport

You can get to Durlston Country Park NNR by bus.

Bus runs in the summer season from July to September The bus stop is 0.1 miles / 0.2 km from Durlston Country Park NNR.

You can get a taxi with Swanage Associated Taxis by calling 01929 421122. The taxi company has a wheelchair accessible vehicle.

Parking

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

Drop off outside the castle is available if required. An assistance call point is available in the main car park.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

The path is 1400mm wide, or more.

Main entrance

The main entrance has level access.

The door is 1320mm wide.

The timeline provides a hard surfaced gently sloping path with handrails to the main entrance of the Castle from the car parks. The Castle has push button automatic doors.

Watch the video: Accessibility guide to Durlston Castle

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors and high colour contrast between walls and doorframes.

Some parts of the venue have low lighting.

Lift

We have 3 lifts.

You can get a lift to all floors.

Lifts to all floors

The lift is a platform lift.

The lift door is 880mm wide.

The lift is 940mm wide. The lift is 1480mm deep.

The lift says the floor number at each floor.

The lift buttons have raised numbers or letters.

The lift shows the floor number, at each floor.

With all lifts, please keep button pressed until you arrive at your destination floor.

Ticket/ information desk

Main Reception

The desk has a low section.

Public toilet

Reception Accessible Toilet

There is a public toilet for disabled visitors.

From the main entrance to the public toilet, there is level access. The toilet door is 820mm wide.

Public toilet

2nd Floor Accessible Toilet

There is a public toilet for disabled visitors.

From the main entrance to the public toilet, there is level access. The toilet door is 820mm wide.

Public toilet

Gallery Accessible Toilet

There is a public toilet for disabled visitors.

From the main entrance to the public toilet, there is level access. The toilet door is 820mm wide.

Shop

Durlston Castle Shop

From the main entrance to the shop, there is level access. The door is 1320mm wide.

The route through the shop is 800mm wide, or more.

Place to eat and drink

Seventh Wave Cafe

From the main entrance to the dining area, there is level access. The door is 1320mm wide.

To get to a table, there are no steps.

The route through the dining area is 800mm wide, or more.

There is background music.

The table and plates have high colour contrast.

We cater for sugar free (diabetic), vegetarian, gluten free (celiacs), lactose free (diary free), nut free, low fat and vegan specific diets.

For any further enquiries regarding the cafe, call 01929 421111

Gallery

From the main entrance to this area, there is level access. The door is 8200mm wide.

Getting around outside

Designated Walking Trail

The Lighthouse Road

The trail is 1000metres long. The trail has a hard surface. The trail is sloped. The trail has seats.

Picnic Area

Learning Centre Picnic Area

From the car park to the picnic area, there is level access. The entrance is 1000mm wide.

Some tables have space for wheelchair users. You can bring your own food to the picnic area.

Several other picnic areas are available throughout the park.

Durlston National Nature Reserve

From the main entrance to this area, there is level access.

Durlston covers 340 acres with a wide variety of habitats and terrain.

Watch the video: Durlston fly-by

Customer care support

Accessibility equipment

We provide wheelchairs.

We provide electric trampers to explore our trails and an all terrain K2 Trekinetic offroad manual wheelchair. We also provide glideboards in reception.

Dog bins are provided at various locations around the park.

We have an area to charge mobility scooters and battery powered wheelchairs.

Mobility vehicles can be charged on request at the main reception of The Castle.

You can hire mobility equipment from Purbeck Mobility by calling 01929 552623.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

The fire alarm has flashing lights.

Customer care support

Some staff have disability awareness training.

Some staff have BSL training.