Accessibility Guide for Dreamhuts Retreat

Welcome

Here at Dreamhuts Retreat we provide Luxury Shepherd Hut Holidays in the heart of the Westcountry.

Our handcrafted huts feature everything you'll need for the ultimate relaxing getway whatever the weather! With a wood burner & underfloor heating thoughout they are warm & cosy all year round. Inside you'll also find a kingsize bed, handcrafted kitchen with full oven, fridge etc and luxurious ensuites. Outside each hut has its own private hot tub & firepit bbq/pizza oven & shared use of the barrel sauna.

Level access

The main entrance has 4 steps. There is no lift and no ramp.

There is level access from the main entrance to:

Sitting Area Kitchen Area

Access with steps

The main entrance has 4 steps. There is no lift and no ramp.

There are steps from the main entrance to:

Outside the huts

Bedrooms

We have non-allergic bedding.

Level access bedrooms

From the main entrance to the bedroom, there is level access.

The route to the bedroom is 750mm wide, or more.

The bedroom door is 750mm wide, or more.

Hearing

The (bedroom) TVs have subtitles.

Some staff have Next Generation Text and disability awareness training.

Visual

We have information in large print.

General

Staff are available 24 hours a day.

Some staff have disability awareness training.

Getting here

James Barn

Kerswell

Cullompton

EX15 2ES

Travel by public transport

You can get to Dreamhuts Retreat by bus and train.

The nearest bus stop is in Cullompton The bus stop is 3 miles / 4.8 km from Dreamhuts Retreat.

The nearest train station is The nearest train station is Feniton. The train station is 6 miles / 9.7 km from Dreamhuts Retreat.

Travel by taxi

You can get a taxi with Jolly Jaunts Taxis by calling 01884 840979 or 07976 827762. The taxi company has a wheelchair accessible vehicle.

We have a transfer service for visitors.

We can provide a transfer service by prior arrangment

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.

From the car park to the entrance, there is level access. The route is 2000mm wide, or more.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

The path is 2000mm wide, or more.

Main entrance

The door is 1500mm wide.

The main entrance has 4 steps.

The main door is side hung and manual.

When you arrive, we can help carry your luggage.

Access & entrance to shepherd's hut via 4 steps & double doors

Getting around inside

Bedrooms

All bedrooms have windows.

Bedrooms have bedside lamps and spot lights.

Lights are LED. TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

No bedrooms have fitted carpets.

We have wi-fi free bedrooms, for visitors with electro-sensitivity.

From the main entrance to this area, there is level access.

Self catering kitchen

Kitchen Area

We have an open plan kitchen.

From the main entrance to the kitchen, there is level access.

The route is 1000mm wide, or more.

Lounge

Sitting Area

From the main entrance to the lounge, there is level access.

Getting around outside

Outside the huts

From the main entrance to the gardens, there are 4 steps. There is no lift and no ramp.

Outside each hut there is a large stoned area with the hot tub, wooden bench, sunlougers & firepit bbq. Beyond this area is grass

Customer care support

Accessibility equipment

We are signed up to Next generation text (NGT) for guests with hearing loss.

We are happy to arrange a familiarisation tour for guests with visual imparment

Customer care support

Some staff have disability awareness training.

Some staff have Next Generation Text training.

We have information in large print.

Staff are available 24 hours a day.