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Welcome

Creswell Crags is a picturesque limestone gorge filled with caves, located on the border between North East Derbyshire and North Nottinghamshire.  A visitor attraction and museum today, Creswell Crags was once called home by a variety of Ice Age animals as well as ancient Neanderthals and Ice Age humans. With a rich archaeological record, every object housed in our museum helps to flesh out our human story.

The site acontains the only Ice Age rock art in the British Isles, holds SSSI status for its rare geology as well as Scheduled Ancient Monument status.

A photograph of the front entrance to the Creswell Crags Museum and Heritage Centre

Level access

The main entrance has level access.

There is level access from the main entrance to:

Main ExhibitionReceptionUpstairs ToiletsCrags CaféCrags ShopEducation SuiteCrags MeadowGorge

Hearing

The fire alarm has flashing lights.
Some staff have disability awareness training.

Visual

Some parts of the venue have low lighting.

General

We have a complimentary ticket policy for personal assistants.
There is a public toilet for disabled visitors.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

Creswell Crags Museum and Heritage Centre
Crags Road
Welbeck
Nottinghamshire
S80 3LH

Travel by public transport

You can get to Creswell Crags Museum and Heritage Centre by train.
The nearest train station is Creswell Station. The train station is 1.3 miles / 2.1 km from Creswell Crags Museum and Heritage Centre.

Creswell Crags Museum and Visitor Centre is a 25 minute walk from Creswell Railway Station. From the B6042 turn off the path on the right to walk past Crags Cottage, following the public footpath to get to the gorge. 

Travel by taxi

You can get a taxi with Village Cars & Minicoaches by calling 01246813995.

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is not free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. There is a permanent ramp.
A photograph of the disabled parking bays by Reception at Creswell Crags Museum and Heritage Centre A photograph of parking ticket machines at Creswell Crags Museum and Heritage Centre A photograph of the signage directing you to the carpark at Creswell Crags Museum and Heritage Centre

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
The path is 1160mm wide, or more.
The path is sloped.

Main entrance

The main entrance has level access.
The door is 1800mm wide.
The main door is sliding and automatic.

This door has a automatic sliding entry.  It slides from the left to the right.  To the right of the door there is a glass panel.

A photograph of the sliding automatic door at the main entrance to Creswell Crags Museum and Heritage Centre

Getting around inside

Visual Impairment - General Information

Some parts of the venue have low lighting.
The lower lighting in the museum exhibition at Creswell Crags Museum and Heritage Centre

Lift

We have 1 lift.
You can get a lift to all floors.

Main Lift

The lift door is 900mm wide.
The lift is 880mm wide. The lift is 1390mm deep.
The lift buttons have raised numbers or letters.
The lift shows the floor number, at each floor.
If you wish to exit the centre and go toward the Meadow, Gorge and Caves, you will need to use this lift to get down to the ground floor of the building.Unfortunately, our mobility scooter is too large to fit inside the lift. If you wish to go to the gorge using this scooter, please take the "Woodland Path" which begins by the bicycle racks on the far end of the building.

Ticket/ information desk

Reception

From the main entrance to the desk, there is level access. The route is 1460mm wide, or more.
The desk has a low section.

Low area of the desk is on the left-hand side of Reception, as you enter the building.

A photograph of the Reception desk at Creswell Crags Museum and Heritage Centre

Things to See and Do

We have a complimentary ticket policy for personal assistants.
We have performances with: relaxed.

Main Exhibition

From the main entrance to this area, there is level access. The route is 1000mm wide, or more. The door is 1000mm wide.
Some display information is low, for wheelchair users. There are seats.
There is a hearing loop.
The panels in the main exhibition of Creswell Crags Museum and Heritage Centre

Public toilet

Upstairs Toilets

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. The route is 1460mm wide, or more.
The toilet door is 940mm wide.
The direction of transfer onto the toilet is to the left.
There is 780mm at the side of the toilet. There is 2200mm in front of the toilet. The toilet seat is 420mm high. The toilets have handrails.
Disabled toilets on the upper floor of the building at Creswell Crags Museum and Heritage Centre

Shop

Crags Shop

From the main entrance to the shop, there is level access. The route is 1460mm wide, or more. The route through the shop is 800mm wide, or more.
A photograph of the gift shop at Creswell Crags Museum and Heritage Centre.

Place to eat and drink

Crags Café

From the main entrance to the dining area, there is level access. The route is 1460mm wide, or more. To get to a table, there are no steps.
The route through the dining area is 800mm wide, or more.
There is no background music.
We cater for vegetarian specific diets.
A photograph of the Café service area at Creswell Crags Museum and Heritage Centre.

Education Suite

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 880mm wide, or more. The door is 900mm wide.

There is lift access to lower floor and large coridoor to the education suite rooms. The door to the education rooms is 900mm. 

Getting around outside

Picnic Area

Meadow Picnic Area

There is a permanent ramp. Some tables have space for wheelchair users. You can bring your own food to the picnic area.

The picnic area can be found at the furthest end of the Meadow from the visitor centre.  The picnic tables are on a grassy area which has a slight incline from the gritted path.

Crags Meadow

From the main entrance to this area, there is level access. There is a permanent ramp. There is a lift. From the lift to the venue, the route is 900mm wide, or more.
The entrance is 900mm wide.

Access to crags meadow and outdoor area is via the indoor lift and downstairs door. There is a bridge with more than 800mm route access to the pathway linking the building to the meadow. Visitors can also access the meadow via the woodland path which is wheelchair accessible.

Gorge

From the main entrance to this area, there is level access.
A photograph of the Creswell Crags gorge from

Robin Hood Cave (Life In The Ice Age Cave Tour)

A photograph of the steps leading up toward the entrance of Robin Hood Cave at Creswell Crags Museum and Heritage Centre A photograph of the steps leading up toward the first chamber of Robin Hood Cave at Creswell Crags Museum and Heritage Centre

Church Hole Cave (Rock Art Tour)

A photograph of the steps leading up to the entrance of Church Hole Cave at Creswell Crags Museum and Heritage Centre. A photograph of the entrance grill and hinged door at Church Hole Cave at Creswell Crags Museum and Heritage Centre.

Customer care support

Accessibility equipment

Wheelchairs are free.

We are a member of the Derbyshire County Council Access For All Scheme, with a mobility scooter that can be hired in advance of your visit.  Please ring us on 01909 720378 to book.  We require photo identification and a utility bill to be provided on the day of your visit.  For more information on the scheme please see the link to Derbyshire County Council's website.

For a list of more items, please go to https://www.derbyshire.gov.uk/leisure/countryside/access/access-for-all/acces....
There is no designated toilet area for assistance dogs on site, however there are two dog waste bins on site. One at the entrance car park the other at dam head in the gorge (10 minute walk away from the visitor centre)
We have an area to charge mobility scooters and battery powered wheelchairs.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.
The fire alarm has flashing lights.

Customer care support

Some staff have disability awareness training.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.