Accessibility Guide for Creston Villa Guest House

Welcome

This traditional Victorian town house is an excellent alternative to a hotel or Travel Inn. It was built in circa 1874, it offers a degree of luxury and elegance that will make your visit to Lincoln both pleasurable and memorable.

Anna and Iain believe in the old fashioned values of courtesy and consideration. We invite you to make Creston Villa Guest House your Bed and Breakfast accommodation of choice for your next visit to the beautiful city of Lincoln.

Creston Villa Guest House is the ideal base for your stay when visiting Lincoln’s many attractions. It overlooks the attractive South Common, yet is only a fifteen minute walk to the train station in the city centre.

Level access

The main entrance has 1 step. There is no lift and no ramp.

There is level access from the main entrance to:

The Guest Patio

Access with steps

The main entrance has 1 step. There is no lift and no ramp.

There are steps from the main entrance to:

The Guest Day Room The Breakfast Room Guest Patio

Bedrooms

We have non-allergic bedding.

Level access bedrooms

From the main entrance to the bedroom, there is level access.

The bedroom door is 750mm wide, or more.

There is unobstructed floor space 1200mm by 900mm, or more.

Hearing

The (bedroom) TVs have subtitles.

All staff have disability awareness training.

Visual

Glass doors have contrast markings.

The walls and the doors have high colour contrast.

Some parts of the venue have low lighting.

The menu is in large print.

General

Staff are available 24 hours a day.

All staff have disability awareness training.

Getting here

27 St Catherines

Lincoln

LN5 8LW

Travel by public transport

You can get to Creston Villa Guest House by bus and train.

There are four services that leave from the bus station in the centre of Lincoln. The bus stops are directly across the road. The bus stop is 0.1 miles / 0.2 km from Creston Villa Guest House.

The nearest train station is Lincoln Central Station. The train station is 1 miles / 1.6 km from Creston Villa Guest House.

Travel by taxi

You can get a taxi with Direct Cars by calling 01522 567567. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. The parking is less than 50 metres from the main entrance. Parking is free.

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

From the parking to the main entrance, there is 1 step. There is no ramp and no lift. Path From Car Park

Arrival

Path to main entrance

From the street to the main entrance, there is 1 step. There is no ramp and no lift.

Main entrance

The door is 750mm wide.

The main entrance has 1 steps.

The main door is side hung and manual.

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors and high colour contrast between walls and doorframes.

Some parts of the venue have low lighting.

Bedrooms

All bedrooms have windows.

Bedrooms have ceiling lights, wall lights, floor standing lights, bedside lamps and natural daylight.

Lights are halogen, LED and traditional filament. Some lights can be controlled independently.

TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

All bedrooms have fitted carpets.

All surfaces are damp dusted every day. and All carpets and floors are vacuumed daily.

From the main entrance to this area, there is level access.

Lounge

The Guest Day Room

From the main entrance to the lounge, there is 1 step. There is no lift and no ramp.

Place to eat and drink

The Breakfast Room

From the main entrance to the dining area, there is 1 step. There is no lift and no ramp.

To get to a table, there are no steps.

The menu is offered in large print.

The route through the dining area is 800mm wide, or more.

There is background music.

The table and plates have high colour contrast.

We cater for vegetarian, gluten free (celiacs), lactose free (dairy free), nut free and vegan specific diets.

Continental buffet either self service or table service on request.

Getting around outside

Guest Patio

From the main entrance to the gardens, there is 1 step. There is no lift and no ramp.

Smoking

The Guest Patio

From the main entrance to the smoking area, there is level access. The route is 2000mm wide, or more.

The entrance is 750mm wide.

The smoking area has a shelter.

Customer care support

Accessibility equipment

There is a lawned area next to the guest patio outside the back door.

We have an area to charge mobility scooters and battery powered wheelchairs.

There is a power point in the shed next to the guest patio.

Assistance dogs toilet area and location of charging point.

Customer care support

All staff have disability awareness training.

Staff are available 24 hours a day.

We have other services for people with accessibility requirements.

Public area furniture will be moved to provide safe access. Asistance will be offered at breakfast to ensure all guests have access to everything on offer.