Accessibility Guide for County Hotel

Travel by public transport

You can get to County Hotel by bus and train.

Station/Bus Stop: Chelmsford City Centre County Hotel Stop ID: esxdpgmt Out of the hotel and turn right, across the road from the hotel about 40 metres & Station/Bus Stop: Chelmsford Bus Station Stop ID: esxjdmwt Out the hotel and turn right heading toward city centre about 240 metres from hotel The bus stop is 0.0 miles / 0.0 km from County Hotel.

The nearest train station is Chelmsford Train Station. The train station is 0.2 miles / 0.3 km from County Hotel.

Travel by taxi

You can get a taxi with Farewway by calling 01245355555. The taxi company has a wheelchair accessible vehicle.

Advance Taxi booking need if wheelchair accessible vehicie required 

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.

There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.

From the car park to the entrance, there is level access. There is a permanent ramp.

The path is sloped.

The route is 1680mm wide, or more.

Path to main entrance

From the street to the main entrance, there is level access.

Main entrance

The main entrance has level access.

The main door is side hung and manual.

Lift

We have 1 lift.

You can get a lift to some floors.

Lift to First floor and accessible rooms

The lift is a platform lift.

The lift door is 900mm wide.

The lift is 1020mm wide. The lift is 1400mm deep.

The lift says the floor number at each floor.

The lift buttons have raised numbers or letters.

Hotel Reception

From the main entrance to reception, there is level access. The door is 1900mm wide.

You can sit down at reception.

A receptionist will be happy to come round to the otherside of the desk to check you in, should you wish

Bedrooms

All bedrooms have windows.

Bedrooms have ceiling lights, wall lights, floor standing lights, bedside lamps, desk or table lamps, spot lights and natural daylight.

Lights are fluorescent tube, LED and energy saving. Some lights can be controlled independently.

TVs have subtitles.

All bedrooms are non-smoking.

We have non-allergic bedding.

Some bedrooms have fitted carpets.

We can give details of the cleaning chemicals used on request.

We can move the bedroom furniture, to improve accessibility.

We have bed blocks.

Accessible bedrooms

Accessible bedroom 5 & 7

From the main entrance to the bedroom, there is level access. There is a lift. The route to the bedroom is 770mm wide, or more. The bedroom door is 790mm wide. There is 990mm at the side of the bed. The bed is 600mm high. There is 210mm under the bed.

The bedroom is double. The bathroom is ensuite. The bathroom door is 845mm wide.

The bathroom has a bath with an overhead shower. The shower has a handrail. The toilets have handrails. The direction of transfer onto the toilet is to the right. There is 1100mm at the side of the toilet.

There is 330mm in front of the toilet. The toilet seat is 460mm high.

The basin is 830mm high. The taps are lever operated. There is space under the basin, with no pedestal or boxing.

Bar

Main Bar

From the main entrance to the bar, there is level access. The route is 1300mm wide, or more.

The door is 1300mm wide.

Public toilet

Accessable Toilet

There is a public toilet for disabled visitors.

From the main entrance to the public toilet, there is level access. The route is 880mm wide, or more.

The toilet door is 880mm wide.

The direction of transfer onto the toilet is to the right.

There is 900mm at the side of the toilet. There is 1050mm in front of the toilet. The toilet seat is 490mm high. The toilets have handrails.

Place to eat and drink

Samphire Restaurant

From the main entrance to the dining area, there is level access. The route is 980mm wide, or more. The door is 980mm wide.

To get to a table, there are no steps.

The menu is offered in large print.

The route through the dining area is 800mm wide, or more.

There is background music sometimes.

The table and plates have high colour contrast.

We cater for sugar free (diabetic), vegetarian, gluten free (celiacs), lactose free (dairy free), nut free, low fat and vegan specific diets.

Terrace

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 930mm wide, or more.

The door is 930mm wide.

Terrace

Terrace

From the main entrance to this area, there is level access. There is a permanent ramp. The route is 930mm wide, or more.

The entrance is 930mm wide.

To get to a table, there are no steps.

Front Patio

From the main entrance to this area, there is level access. The route is 1300mm wide, or more. The entrance is 1300mm wide.

Accessibility equipment

We have a hearing loop in Main Conference room .

Evac Chair

For a list of more items, please go to https://www.chelmsford.gov.uk/parking-and-travel/shopmobility/.

Back of hotel there is a small park area, right outside of the hotel and along Wick place and down the path about 130 metres

We have an area to charge mobility scooters and battery powered wheelchairs.

Car park and charging points 

You can hire mobility equipment from Chelmsford City Council shopmobility by calling 01245 605717.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

The fire alarm has flashing lights.

We are unable to lift any guest. Should you require assitance then you must be accompanied by someone that is trained to do so. 

Guests that require addititional assitance are asked to notifiy reception on booking or checkin and will be asked to fill out a form, so correct assitance can be provided if needed.

Customer care support

Some staff have disability awareness training.

We have information in large print.

Staff are available 24 hours a day.

reception is manned 24hrs