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Accessibility Guide for The Carthouse at The Green Cumbria

Contact for accessibility enquiries: Carly Caveney

email addresshello@thegreencumbria.co.uk phone number07483 323738 websitewww.thegreencumbria.co.uk
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Guide last updated: 3 January 2022

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

A 3 bedroom 5* rated self-catering holiday let inspired by nature and country luxury. One of three properties at The Green Cumbria.

Although the bedrooms are all accessed by stairs, we are able to put a day bed in the lounge. The day bed does not require any physical conversion for use as a full-size single bed. By providing this guests have access to the kitchen, lounge, bathroom and sleeping accomomodation all on the ground floor level.

The WC/wet room has facilities for the needs of guests with limited mobility including assisted wheelchair users.

On the first floor are two bedrooms and seperate bathroom. On the second floor is the 3rd bedroom. 

The Green from The Carthouse side
  • Level access icon Level Access
  • Access with steps icon Access with steps
  • Bedrooms icon Bedrooms

Level access

The main entrance has level access.

There is level access from the main entrance to:

LoungeKitchen/DinerBathroomsBeckside areaGravelled Courtyard Garden

Access with steps

There are steps from the main entrance to:

BedroomRaised rear garden areas

Bedrooms

We have non-allergic bedding.

Getting here

The Green
Ravenstonedale
Kirkby Stephen, Cumbria
CA17 4NW

Travel by public transport

You can get to The Carthouse at The Green Cumbria by bus and train.
There are bus stops, with limited services, just over one mile away in Ravenstonedale village outside Croft House Farm and the Black Swan pub. The bus stop is 1.4 miles / 2.3 km from The Carthouse at The Green Cumbria.
The nearest train station is Kirkby Stephen. The train station is 6 miles / 9.7 km from The Carthouse at The Green Cumbria.

The nearest mainline (West Coast) railway station is at Oxenholme, The Lake District, 22 miles away.

Travel by taxi

You can get a taxi with Lune Lifts (Newbiggin) by calling 07710 390 994.

Parking

We have a car park. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point does not have a dropped kerb.
From the car park to the entrance, there is level access. There is a permanent ramp.
The route is 5000mm wide, or more.

Dedicated parking is available immediately adjacent to the cottage, on a gravelled level area from which a level slab area 2m wide leads to the cottage.

The Carthouse gravelled parking area adjacent to the entrance. The Carthouse gravelled parking area adjacent to the entrance.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a permanent ramp.
The path is 850mm wide, or more.
The path is sloped.

Main entrance

The main entrance has level access.
The door is 780mm wide.
The main door is side hung and manual.
When you arrive, we can help carry your luggage.

The front door is accessed either by two steps, 150mm and 180mm high and 850mm wide, or by a ramped path with a slope of approx 1:18, 860mm wide and 3.5m in length. There is no handrail. There is an unrestricted access area immediately in front of the door which is 1.5m by 2.2m.

The front door is 780mm wide, inward opening and hinged on the left. It is unglazed apart from a window 180mm by 340mm at a height of 1340mm. There is a pushbutton lock with a lever handle at a height of 1m.

The front door opens into a hallway which has an unrestricted width of 1.2m, leading to stairs to the first floor and with doors off to the wetroom and the lounge. The floor is porcelain tiles of a light colour.

Carthouse entranceways via steps and ramp Carthouse front door Carthouse entrance and hallway with wet room entrance on the right and lounge / stairs ahead

Getting around inside

Bedrooms

All bedrooms have windows.
Bedrooms have ceiling lights, wall lights, bedside lamps, spot lights and natural daylight.
Lights are LED and energy saving. Some lights can be controlled independently.
All bedrooms are non-smoking.
We have non-allergic bedding.
No bedrooms have fitted carpets.
We can give details of our cleaning products on request, Bedding is all 100% cotton, Some pillow cases are 100% natural flax linen, others are 100% cotton. Preferences can be accommodated on request and Duvets and pillows are feather as standard but non feather available on request
We can move the bedroom furniture, to improve accessibility.
No bedrooms have level access. The bedroom nearest the main entrance has 13 steps.
We have bathrooms with a separate shower.
Some showers have a seat.
Some showers have a handrail.
We have bathrooms with a bath and overhead shower. Some toilets have handrails.
The walls and the fittings have high colour contrast.
Carthouse Bedroom 1 (first floor) Washbasin in Carthouse Bedroom 1 (first floor) Carthouse Bedroom 2 (first floor) Carthouse Bedroom 3 (second floor) Carthouse Bedroom 2 (first floor) Carthouse second floor landing and door into Bedroom 3 Carthouse first floor landing Carthouse stairs up to second floor Carthouse second floor landing Carthouse ground floor hallway showing stairs to first floor and lounge entrance

Self catering kitchen

Kitchen/Diner

We have an open plan kitchen.
From the main entrance to the kitchen, there is level access.
The route is 790mm wide, or more.
The door is 790mm wide.
The oven is available at a height between 650mm and 900mm.

From the hallway a door 790mm wide which is hinged on the left leads into the lounge. This is a firedoor with a closer but door stops are provided to allow uninterrupted passage.

There is then another firedoor 840mm wide leading from the lounge into the kitchen and dining area; this door opens into the lounge, is hinged on the left, and is similarly equipped with closer and door stop.

The dining table is 780mm high and stands to the left of the doorway as you enter the kitchen. It normally projects into the room to allow seating for 6 guests but can be pushed back against a wall to give more space whilst still allowing comfortable seating for four and free access of 1700mm width.

A pair of inward opening glazed French doors open to a width of 960mm and lead out to the rear of the property via two steps 120mm and 140mm high.

The “U” shaped kitchen area is separated from the dining area by a peninsular work surface 910mm high with a minimum access width within the kitchen of 1m.

The kitchen is fitted with a range of floor and wall cabinets; all work surfaces are 910mm high.

It is evenly lit by overhead and under-cupboard lighting

There is a ceramic hob with touch controls inset into worktop; hob hot indicator. Extractor fan over.

There is an electric double oven immediately below hob, separate fridge and freezer below the worktop and dishwasher also below worktop.

At the end of the run of kitchen cabinets there is a front loading washer/dryer with easy access to the front.

Carthouse kitchen / diner Carthouse kitchen / diner Carthouse kitchen / diner Carthouse dining table Carthouse entrance into the kitchen / diner from the lounge

Lounge

Lounge

From the main entrance to the lounge, there is level access. The route is 790mm wide, or more. The door is 790mm wide.

From the hallway a door 790mm wide which is hinged on the left leads into the lounge. This is a firedoor with a closer but door stops are provided to allow uninterrupted passage.

The lounge has a light coloured porcelain tiled floor, and a rug (which can easily be removed if required) and coffee table.

Within the lounge there are 2 x 2 seater leather soafs and 2 individual comfy chairs. 

Although the bedrooms in The Carthouse are all accessed by stairs, we are able, on request, to put a daybed in the. lounge. Unlike a sofa-bed the daybed does not require any physical conversion for use as a full-size single bed, and the mattress can simply be covered during the day for use as a sofa. The daybed is 1900mm in length with a 3ft single mattress. By providing the daybed this enables guests to have the kitchen, lounge, bathroom and sleeping accomomodation all one level.

From the lounge there is an inward opening glazed door 740mm wide and hinged on the right, which leads outside via a step 160mm high and further door way into the kitchen.

The lounge contains a logburning stove, for which a moveable fireguard is provided.

Carthouse entrance to lounge Carthouse lounge Carthouse lounge Carthouse lounge Carthouse full size single day bed

Bathrooms

From the main entrance to this area, there is level access. The route is 950mm wide, or more.
The door is 950mm wide.

Ground Floor Wet Room/WC

The Ground Floor Wetroom/WC is located off the hallway just inside the property entrace.

The door to the wetroom is 950mm wide, inward opening and hinged on the left. There is a very slight ramped threshold of approx 15mm up into the room which has a porcelain tiled floor with a slight slope for drainage.

The wetroom door has a large lever latch on the inside, and can be opened in emergency from the outside.

The wetroom is 1.7m by 2.7m and has been designed and equipped to help meet the needs of guests with limited mobility, including wheelchair users. The walls are medium to light in colour, with contrasting dark blue handrails for toilet, washbasin and shower.

The toilet is 480mm to the seat, and has a large flush lever. Note the toilet is lidded. Access is from the right hand side only, as you face it (ie transfer is to the right of a wheelchair). The handrail on this side drops down from the wall.

The washbasin is at a height of 730mm and sited so that it can be reached from the toilet seat, and has a single lever-action tap.

Being a wetroom, access to the shower is unhindered at floor level. There is a shower curtain but no rigid screens or doors. The shower is thermostatically controlled and operated by two levers. A moveable shower is also provided.

There is a thermostatically controlled heated towel rail, for which the maximum temperature can be adjusted. The wetroom is heated by the underfloor heating system.

There is a pullcord assist call with a sounder and strobe in the lounge and outside the wetroom itself, and which can be cancelled from within the wetroom.

 

First Floor Bathroom

The first floor bathroom is accessed from the landing through a door 710mm wide, inward opening and hinged on the left.

There is a standard height WC 410mm to seat with pushbutton flush, and washbasin inset into a counter top 820mm high.

The whirlpool bath is a standard height 560mm to edge and “P”-shaped to provide a showering area.

There is a thermostatically controlled shower over the bath, with hinged glass screens.

A heated towel rail is provided, which is thermostatically controlled and has an adjustable maximum temperature.

Carthouse ground floor wet room Carthouse ground floor wet room Carthouse first floor bathroom

Getting around outside

Beckside area

From the main entrance to the gardens, there is level access.
There is a permanent ramp.
The route is 860mm wide, or more.

On the same level as the gravelled area in front of the barn, and accessible from it, is a level semi-wild grassed area which looks over a beck to adjacent fields, with views of the hills beyond. Picnic tables, seating and brick-built barbecue are provided.

From this area, a wooden gate which is 950 wide, hinged on the left and opens outward leads to a short but steep and rocky path down to the edge of the beck, where a further picnic table is provided.

Beckside garden area Beckside garden area The Green barn showing surrounding gravel areas Gate from the beckside garden leading to a short but steep path down to the edge of the beck itself

Gravelled Courtyard Garden

From the main entrance to the gardens, there is level access.
There is a permanent ramp.
The route is 860mm wide, or more.

The gravelled courtyard garden is located to the side of the property and be accessed 3 ways.

From the kitchen / diner a there are a pair of inward opening glazed French doors which open to a width of 960mm and lead out to the rear via two steps 120mm and 140mm high. The surface at the rear or the property is stone paved and it. is around 10 metres walk round a 90 degree corner to reach the gravelled area.

From the lounge there is an inward opening glazed door 740mm wide and hinged on the right, which leads directly to the garden via a step 160mm high.

The garden area can also be reached without steps directly from the front entrance / parking area via a hinged set of double wooden gates which are 1850mm wide and open inward towards the garden. The gates can be kept open via gate hooks.

The garden contains an outdoor table with 6 chairs and ratan style all weather lounge set wth cushions.

There is also a stone storage shed with extra garden chairs, logs and for the outdoor cushions to be stored.

The Carthouse garden The Carthouse garden in relation to the property entrance The Carthouse outdoor table The Carthouse outdoor ratan style lounge set

Raised rear garden areas

From the main entrance to the area, there are 12 steps.

At the rear of the property ouside of the kitchen french doors there is a path 1.4m wide, and a flight of 12 steep steps with no handrail leading up to a raised rear garden area.  Please note the steps and grass underfoor can be muddy and slippery after wet weather.  

At the top of ther steps a futher grassy path approx 1 metre wide leads up to a semi-wild grassed area at the highest point of the grounds, with picnic table. It provides the best views, but access up the grassy slopes, as described, is quite steep and often wet underfoot.

Picnic tables on the raised garden area behind the property The Green arial shot from the back of the property

Customer care support

Accessibility equipment

The nearest toilet area for assistance dogs is the ground level gravelled courtyard garden area at the side of the property. There is also a dog waste bin. Alternatively there is the beckside area.
We have an area to charge mobility scooters and battery powered wheelchairs.

Outside the main property entrance however this is not sheltered. 

Alternatively, scooters and battery powered wheelchairs can also be charged inside the owners garage. The Byre stands within the private grounds of The Green, a Victorian farmhouse next door occupied by the owners.

Customer care support

The owners are normally on site to welcome guests and assist with any enquiries during your stay but this is not guarunteed and contact with the owners may be limited if they are away during during your stay.

Information packs are provided with details of local services and user information for the equipment within the cottage.

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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