Welcome
Located on the outskirts of the Peak District, Severn Trent's Carsington Water will provide you with a wonderful day out where you can explore stunning countryside and nature at its finest.
Whether you want to explore our wonderful routes and trails, visit our shops, learn about water or enjoy an afternoon tea overlooking the UK's ninth largest resivour, there is something for everyone.
The Visitor Centre is fully accessible for wheelchair users and can cater for a variety of access requirements individuals may have.
Please contact us for further information regarding accessibility or if you need any support planning your visit.
We hope you have a wonderful experince!
Level access
There is level access from the main entrance to:
Reception DeskCourtyard ToiletsVisitor Centre ToiletsChanging PlacesWatermark CafeMainsail Restaurant Splatz Ice Cream ParlourRSPB ShopClothing at CarsingtonCarsington Sports and LeisureThe Henmore RoomHays RoomCarsington Sailing ClubMainsail Terrace Millfields Car Park - ToiletsChildren's Play AreaWildlife Centre Lane End HidePaul Stanley HideAccess with steps
There are steps from the main entrance to:
First Aid RoomHearing
Visual
General
Getting here
Travel by public transport
Parking
There are 23 Blue Badge parking spaces available at the main Visitor Centre car park.
Automatic number plate recognition is in operation at the site. Charges apply for Blue Badge holders.
Arrival
Path to main entrance
Main entrance
Getting around inside
Lift
Main Visitor Centre Lift
Ticket/ information desk
Reception Desk
Public toilet
Courtyard Toilets
1 Baby changing facility
2 Disabled Toilets
Public toilet
Visitor Centre Toilets
1 Baby changing/ Disabled Toilet
Public toilet
Changing Places
The Changing Places is located in the courtyard. The door to the changing places is a manually operated door.
A RADAR key is required to open the door. If you do not have a RADAR key but require the use of the facilities one can be borrowed from reception.
Shop
RSPB Shop
Shop
Clothing at Carsington
Shop
Carsington Sports and Leisure
Place to eat and drink
Watermark Cafe
Place to eat and drink
Mainsail Restaurant
Place to eat and drink
Splatz Ice Cream Parlour
First Aid Room
The Henmore Room
Hays Room
Carsington Sailing Club
Carsington Sailing Club has specially designed fleet of boats designed for those with limited mobility including Hansa dinghies and a R S Venture Keel.
The club offer a range training events and racing opportunities throught the year.
For further information please contact 01629 540609.
Getting around outside
Thistley Hollow
Please note: There are a limited number of picnic benches available of which are 4 wheelchair accessible. Not all wheelchair accessible benches are accessible via pathways.
Picnic Area
Sheepwash Car Park
Please note: There are three picnic benches that are accesible for wheelchair users.
Picnic Area
Millfields Car Park
Please note: Not all picnic tables are accessible by pathways.
Picnic Area
Courtyard
Terrace
Mainsail Terrace
Millfields Car Park - Toilets
Children's Play Area
Wildlife Centre
Access via compacted Limestone gravel track.
Access to building via manually operated door.
Lane End Hide
Access via compacted Limestone gravel track.
Paul Stanley Hide
Access via gravel/ dirt path.
Customer care support
Wheelchairs are available. Please provide proof of ID when borrowing a wheelchair.
1 Tramper is available to hire from reception for free, with a 2 hour use limit in place. The Tramper is hired on a first come first serve basis. Please provide proof of ID when hiring the Tramper. Please note to opperate the Tramper you are required to twist the right handle and hold it to move.
1 Mountain Trike available to hire for free from reception. We have two 2hour time slots available a day, booking is advised. Please provide proof of ID when hiring the Mountain Trike.
For further information please contact Carsington Water Visitor Centre.
At this time we do not currently have designated charging points for mobility scooters.
Emergency evacuation procedures
In the event of an evacuation the Ranger Team will proceed to evacuate the buildings and the public are asked to reconvine at the fire evacuation point located in the Main Visitor Centre Car Park.
There is a refuge point located on the restaurant balcony on the first floor.
Customer care support