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Accessibility Guide for Cardiff Sightseeing

Contact for accessibility enquiries: Victoria Annett

email addresscardiffcs@bathbuscompany.com phone number07808713928 websitewww.bathbuscompany.com

Guide last updated: 18 January 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

Explore Cardiff City Centre and Cardiff Bay on board one of our open-top tour buses and discover what this capital city has to offer.  Hop-on and off over 11 stops with your tour ticket which is valid for 24 hours (or 2 consecutive days) with a choice of a “live guide” or multi-lingual commentary in 7 different languages (English, Welsh, French, Spanish, German, Italian and Polish). Present your tour ticket at various local attractions and for a reduced entry fee. All vehicles in Cardiff are low floor wheel chair accessible. Tours operate every 30 minutes all year round except Christmas Day, Boxing Day and New Year’s Day.

  • Level access icon Level Access
  • Hearing icon Hearing
  • General icon General

Level access

The main entrance has level access. The ramp is permanent.

There is level access from the main entrance to:

Tour Bus

Hearing

All staff have disability awareness training.

General

We have a concessionary rate for disabled visitors.
All staff have disability awareness training.

Getting here

Unit 2
Clydesmuir Industrial Estate
Cardiff
South Glamorgan
CF24 2QS

Travel by public transport

You can get to Cardiff Sightseeing by bus and train.
We operate a tour bus service that can be boarded at any stop along route. The bus stop is 0.1 miles / 0.2 km from Cardiff Sightseeing.
The nearest train station is Cardiff Central Railway Station. The train station is 0.5 miles / 0.8 km from Cardiff Sightseeing.

The main stop outside of Cardiff Castle is a 0.5 mile walk away from Cardiff Central Railway Station

Parking

There is parking near the venue. Parking is not free.
We operate a tour bus service that can be boarded at any stop along route. Drop-off is wherever is deemed best by the customer.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
There is a portable ramp.
The path is sloped.

Main entrance

The main entrance has level access.
There is a permanent ramp.
It has a push button to open.

Doors on buses are operated by the driver when passengers board and alight.

Getting around inside

Things to See and Do

We have a concessionary rate for disabled visitors.

Tour Bus

From the main entrance to this area, there is level access. There is a permanent ramp. Some display information is low, for wheelchair users. There are seats.

All of our tour buses have retractable ramps to allow wheelchairs to board and alight. All buses also have specific wheelchair bays.

Getting around outside

Customer care support

Accessibility equipment

There is a specific wheelchair bay aboard every vehicle.

Customer care support

All staff have disability awareness training.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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