Welcome
At The Burrows we want to make everyone's stay as enjoyable as possible and are committed to accurately describing our service for all our guests, whatever their individual needs.
Level access
The main entrance has 7 steps. There is no lift and no ramp.
There is level access from the main entrance to:
Breakfast RoomAccess with steps
The main entrance has 7 steps. There is no lift and no ramp.
Bedrooms
We have non-allergic bedding.
Hearing
The (bedroom) TVs have subtitles.
Visual
The menu is in large print.
General
Staff are available 24 hours a day.
Getting here
Upper Portclew House
Portclew Road
Pembroke
SA71 5LA
Travel by public transport
You can get to The Burrows Bed and Breakfast by train.
The nearest train station is Lamphey. The train station is 1 miles / 1.6 km from The Burrows Bed and Breakfast.
Travel by taxi
You can get a taxi with Pembroke cabs by calling 07980 62 62 62.
Parking
We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the parking to the main entrance, there are 7 steps. There is no ramp and no lift.
Both the car park and the path from the front gate to the main entrance is gravelled and both are on a slight slope.
Arrival
Path to main entrance
From the street to the main entrance, there is level access.
The path is sloped.
Main entrance
The door is 1050mm wide.
The main entrance has 7 steps.
Getting around inside
Bedrooms
All bedrooms have windows.
Bedrooms have ceiling lights, wall lights and bedside lamps.
Lights are energy saving. TVs have subtitles.
All bedrooms are non-smoking.
We have non-allergic bedding.
All bedrooms have fitted carpets.
We can provide details of our cleaning products on request.
We can move the bedroom furniture, to improve accessibility.
The bedroom nearest the main entrance has 13 steps.
All bedrooms are ensuite.
Place to eat and drink
Breakfast Room
From the main entrance to the dining area, there is level access. The route is 1140mm wide, or more. The door is 840mm wide.
To get to a table, there are no steps.
The menu is offered in large print.
If you need table service, staff can help you.
The route through the dining area is 800mm wide, or more.
There is background music sometimes.
The table and plates have high colour contrast.
We cater for sugar free (diabetic), vegetarian, gluten free (celiacs), lactose free (dairy free), nut free, vegan, kosher and halal specific diets.
Getting around outside
From the main entrance to the gardens, there are 7 steps. There is no lift and no ramp.
Customer care support
Customer care support
Staff are available 24 hours a day.