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Accessibility Guide for Boston Guildhall

Contact for accessibility enquiries: Polly Wilkinson

email addressGuildhall@boston.gov.uk phone number01205 365954 websitewww.mybostonuk.com/bostonguildhall
Boston Guildhall

Guide last updated: 2 November 2019

  • At a glance
  • Getting here
  • Arrival
  • Getting around inside
  • Getting around outside
  • Customer care support
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Welcome

Built in the 1390’s by the Guild of St Mary, this beautiful medieval building is today the town museum and available for private hire as a venue for wedding ceremonies and for events such as celebrations, conferences, meetings and talks.

Our new exhibition “Boston: The Pilgrims and the thread to America” shares how our understanding of the Pilgrim story in Boston and how the town’s connections had a profound influence on the foundation of the United States of America.

A complex and compelling tale of intrigue and influence, which enhances Boston’s importance in both the wider beginnings of the Pilgrims as well as the foundation and administration of Boston, Massachusetts in 1630.

 

Boston Guildhall
  • Level access icon Level Access
  • Hearing icon Hearing
  • Visual icon Visual
  • General icon General

Level access

The main entrance has level access.

There is level access from the main entrance to:

ChapelCellsKitchenBanqueting HallLandingCourt RoomCouncil ChamberButteryReceptionPublic ToiletShopBeadsmans Lane

Hearing

Some staff have disability awareness training.

Visual

Some parts of the venue have low lighting.

General

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
There is a public toilet for disabled visitors.
Some staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

South Street
Boston
Lincolnshire
PE21 6HT

Travel by public transport

You can get to Boston Guildhall by bus and train.
Boston has a central Bus Station which is approximately a 10 minute walk to Boston Guildhall. There are other bus stops within the Market Place which are a 5 minute walk away. The bus stop is 0.2 miles / 0.3 km from Boston Guildhall.
The nearest train station is Boston. The train station is 0.9 miles / 1.4 km from Boston Guildhall.

East Midlands Trains operate to and from Boston Train Station.  Including routes from Nottingham and Skegness.

Travel by taxi

You can get a taxi with Acorns Taxis by calling 01205 358358. The taxi company has a wheelchair accessible vehicle.
You can get a taxi with Abbey Taxis of Boston by calling 01205 353333. You can get a taxi with Swift Taxis by calling 01205 311123. The taxi company has a wheelchair accessible vehicle.

Parking

The nearest drop off point is just past the front entrance of our building near our neighbours property. The drop off is on to a public footpath which leads visitors to our building. Although we do not have a car park on site there are public pay and display car parks opposite the building which include disabled parking bays. There are up to five pay and display car parks within a five minute walk. The nearest parking bays are less than a minutes walk away.

There are dropped curbs to allow visitors access from one side of the road where the car parks are located, to the front of the building and the main visitor enterance.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
The path is 2000mm wide, or more.

Main entrance

The main entrance has level access.
The door is 1190mm wide.
The main door is side hung and automatic.
The door has a push button to open it.
The main door is sliding and automatic.
It has a push button to open.

Getting around inside

Visual Impairment - General Information

Some parts of the venue have low lighting.

Lift

We have 1 lift.
You can get a lift to all floors.

Lift to first floor

The lift is a platform lift.
The lift door is 900mm wide.
The lift is 900mm wide. The lift is 1200mm deep.
The lift buttons have raised numbers or letters.
The lift shows the floor number, at each floor.
The building has a ground floor and a first floor. The floor number is lit on the outside of the lift and also lit on the inside of the lift. To call the lift, the floor number on the door is pressed continually until it arrives. The lift is operated by pressing the raised floor number you wish to travel to and holding it in place until the lift reaches the floor. When the lift has reached the floor the door automatically opens. Staff are happy to help visitors use the lift.

Ticket/ information desk

Reception

From the main entrance to the desk, there is level access. The route is 1190mm wide, or more.
The desk has a low section.

The narrowest point is the door as you enter the building which is able to accomodate a large wheel chair or mobility scooter.  Once inside the building there is a wide space and the reception desk is directly opposite the enterance.

Things to See and Do

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.

Chapel

From the main entrance to this area, there is level access. The route is 1190mm wide, or more. Some display information is low, for wheelchair users. There are seats.
Videos have subtitles.

Cells

From the main entrance to this area, there is level access. The route is 1190mm wide, or more. Some display information is low, for wheelchair users. There are seats.

The platform lift is located in this area for visitors.

Kitchen

From the main entrance to this area, there is level access. The route is 1190mm wide, or more. Some display information is low, for wheelchair users. There are seats.

Banqueting Hall

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 1140mm wide, or more. Some display information is low, for wheelchair users. There are seats.

Landing

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 855mm wide, or more. Some display information is low, for wheelchair users.

The platform lift is located in this area for visitors.

Court Room

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 855mm wide, or more. The door is 855mm wide.
Some display information is low, for wheelchair users. There are seats.

Council Chamber

From the main entrance to this area, there is level access. There is a lift.
From the lift to this area, the route is 855mm wide, or more. The door is 900mm wide.
Some display information is low, for wheelchair users.

Buttery

From the main entrance to this area, there is level access. There is a portable ramp. There is a lift.
From the lift to this area, the route is 855mm wide, or more. The door is 900mm wide.
Some display information is low, for wheelchair users.

Spectator/ Audience viewing areas

There are stewards to help disabled visitors.

Public toilet

Public Toilet

There is a public toilet for disabled visitors.
From the main entrance to the public toilet, there is level access. The route is 730mm wide, or more.
The toilet door is 730mm wide.
The direction of transfer onto the toilet is to the right.
There is 600mm at the side of the toilet. There is 1140mm in front of the toilet. The toilet seat is 490mm high. The toilets have handrails.

The door opens outside of the toilet.  There is a pull cord light.  There is an emergency call cord by the toilet.

Shop

Shop

From the main entrance to the shop, there is level access. The route through the shop is 800mm wide, or more.

Getting around outside

Beadsmans Lane

From the main entrance to this area, there is level access.

Beadsmans Lane runs along the side of the building and is the pathway for the enterance to the building.  Half way along the lane is the side exit in the event of an emergency or to provide access to our neighbours property and gardens.

Customer care support

You can hire mobility equipment from Town and Country Mobility Boston Ltd by calling 01205 362444.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

There are areas on the first floor for disabled visitors to wait for assistance and also a stair walking wheelchair for emergencys on the first floor.  The emergency system is a fire alarm only, no flashing lights. 

Customer care support

Some staff have disability awareness training.
We have other services for people with accessibility requirements.

We are happy for visitors to contact us to discuss the venue further in advance of their visit.  We are able to turn off sounds, provide assistance with the use of the lift, read information for visitors, offer access outside of normal opening.

Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.
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