Welcome
Home of the 12th Duke and Duchess of Marlborough and the birthplace of Sir Winston Churchill, Blenheim Palace is a World Heritage Site with over 300 years of history, 2000 acres of Parkland and Formal Gardens. We are committed to providing an accessible attraction, and we strive to ensure that visitors with disabilities can enjoy as much of our magnificent World Heritage Site as possible.

Level access
There is level access from the main entrance to:
State roomsChurchill Exhibition Downstairs Tour Churchills’ Destiny ExhibitionHensington Ticket Kiosk Woodstock Ticket KioskFlagstaff Kiosk Welcome Desk Annual Pass Kiosk East courtyard toiletsOrangery toilets Water Terrace toilets Pleasure Garden toilets Oxfordshire Pantry Cafe Orangery Restaurant Water Terrace Cafe Pleasure Garden pizza cafe East Courtyard ShopToy ShopThe Butterfly HouseBygones ExhibitionFormal Gardens Pleasure Gardens and Lavender GardenMarlborough MazeAdventure Playground Winston the Miniature Train CourtyardsAccess with steps
Hearing
Visual
General
Getting here
Travel by public transport
By car Blenheim Palace is 20 minutes from Oxford, 80 minutes from Birmingham, and 90 minutes from Bath.
All busses are wheelchair friendly and can also accommodate mobility scooters. The nearest bus stop, across the road from Hensington Gate entrance.
Contact Details: The Oxford Bus Company 01865 785400 www.oxfordbus.co.uk and Stagecoach 01865 772250 www.stagecoachbus.com
Travel by taxi
Please enquire at the Welcome Desk if you wish to book a taxi from the Palace.
Parking
Arrival
Path to main entrance
Main entrance
There is medium sized gravel and cobbles up to the main Palace entrance steps.
Distances
From Main Car Park to Palace Door - 400m
From Over-spill Car park to Palace Door - 600m
From Disabled Car Park to Palace Door - 150m
From Bus Stop to Palace Door - 800m
From Palace (Visitor Centre) to Palace Door - 100m
From Palace (Visitor Centre) to Pleasure Gardens - 800m
From Water Terrace Café to Cascades - 800m

Getting around inside
Visual Impairment - General Information
Lift
Lift to Palace State rooms and Churchill exhibtion
Orangery Restaurant Lift

Ticket/ information desk
Hensington Ticket Kiosk
The height of the ticket kiosk is 1100mm.
Ticket/ information desk
Woodstock Ticket Kiosk
The height of the ticket kiosk is 1100mm. A member of staff will issue your tickets while you are in your car.

Ticket/ information desk
Flagstaff Kiosk
Primarily this kiosk is the group tickets collection and sales point, They can also sell tickets to anyone who enters and provide infomation.
Flagstaff kiosk issue Mobility Scooter and Wheelchair for day hire from this point as well as have access maps avaiable.
The height of the ticket kiosk is 1100mm.
Ticket/ information desk
Welcome Desk
You can purchase tour tickets from this point and privide infomation and fisherman's gate code. The height of the desk is 1200mm.
Ticket/ information desk
Annual Pass Kiosk
There is small gravel on the ground on the approach to the kiosk the height of lower section is 800mm.
Things to See and Do
State rooms
The State room's are very popular part of Blenheim Palace and can often be very crowded. There is one route around state rooms, Exiting out of the Palace via the Chapel this rotue includes 14 steps down.
Touch Tour of the State Rooms can be booked in advance. This should be organised via the Operations Office. At least 7 days’ notice is recommended. – 01993 810530
Audioguide collection point is at the front of the Palace it is avaiable in nine different languages.




Churchill Exhibition
The Churchill Exhibition is very popular part of Blenheim Palace and can often be very crowded.
There is window seating in this exhibition area.


The Untold Story
There is 47 steps up to the ‘Untold Story’ exhibition with a hand rail. Exiting is a staircase down from the exhibition of 73 steps with a hand rail. It is located upstairs in the Palace and is therefore not accessible for wheelchair and buggy users, but an alternative experience is available in the Indoor Cinema, located in the West Courtyard stables area. (Not available on some event days) The duration of the tour is 40 minutes long.
Flashing lights and loud noise in parts of this exhibition.




Upstairs Tour
(Upstairs tour available February to September at the discretion of the family)
A supplemental charge for each tour, bookable online or from the Welcome Desk on the day. Directions to the start of these tours are also available from the Welcome Desk.
Please note this tour is not suitable for young children or school groups. There is a spiral staircase with 75 steps going up, therefore this tour is not accessible for wheelchair users and others who may find difficulty taking the stairs.
This area is private so there is no toilet facilities or seating during the 60 mintue tour and there maybe areas of of low lighting.

Downstairs Tour
(Downstairs tour available February to September at the discretion of the family)
A supplemental charge for each tour, bookable online or from the Welcome Desk on the day. Directions to the start of these tours are also available from the Welcome Desk.
Please note this tour is not suitable for young children or school groups. Access to tour as seen in photo, 11 stairs up and down, however there is wheelchair access, please equrie when you book your ticket as you will need to be at the alternative entrance 15 mintues before the tour starts. The alternative entrance, is towards the water terrance toilets to a locked door which the guide will open and lead you to the start of the tour.
This area is private so there is no toilet facaities or seating during the 50 mintue tour and there maybe areas of of low lighting.

Churchills’ Destiny Exhibition
Churchill’s Destiny, the story of two great war leaders. John Churchill, the first Duke, and Winston Churchill, the Greatest Briton.
Access: Level access from the Great Court, the cobbled floor in this area can be uneven in places, and some low lighting.
Location: The west side of the Great Courtyard, sited within the old stable block.
Public toilet
East courtyard toilets
Public toilet
Orangery toilets
toilet location
door widith handle on door reduces door with 770mm
Public toilet
Water Terrace toilets
Public toilet
Pleasure Garden toilets
Shop
East Courtyard Shop
The shop has a Hearing loop, at the main till point.
Access – Level access from flagstaff and the East Courtyard. Some product stands may reduce passage but many of these can be moved.

Shop
Toy Shop
The Toy shop is situated in the Pleasure garden area.
Place to eat and drink
Oxfordshire Pantry Cafe
This area can be pariculary busy area, they serve light snacks, hot drinks. there is summer seating in the east courtyard.
Allergies: If you have any food related allergies please ask the café staff. A full list of ingredients in all the food products is at hand.

Place to eat and drink
Orangery Restaurant
The Orangery offer fine dining and also a childern's menu, we recommend booking in advance.
Allergies: If you have any food related allergies please ask the café staff. A full list of ingredients in all the food products is at hand.
Access: Six steps with hand rail or the Orangery lift for wheelchair users, please ask for assistance.

Place to eat and drink
Water Terrace Cafe
The ater Terrance cafe serve hot and cold food. there is inside seating and outdoor seating. The outdoor seating this is graveled.
Allergies: If you have any food related allergies please ask the café staff. A full list of ingredients in all the food products is at hand.
Access: From the Great Court - An inside ramp with hand rails.
From the Water Terrace Cafe oudsite seating – two small ramps or two steps without a hand rail
Place to eat and drink
Pleasure Garden pizza cafe
The Café area is terraced outside with 2 steps with no hand rail there is alternative a slope next to steps. Two steps with no hand rail or alternatively a small slope. The restaurant has moveable furniture and is accessible for wheelchair users.
Allergies: If you have any food related allergies please ask the café staff. A full list of ingredients in all the food products is at hand.

The Butterfly House
The Butterfly House has a narrow entrance, this gets narrower half way through to 860mm.
This is a great sensory area for visitors.

Bygones Exhibition
This area has a permant ramp and low lighing.
Getting around outside
Formal Gardens
Main Formal garden entrance is next to the Chapel there is eight narrow steps with hand rails. Then a series of steps up and down without hand rails in the Water Terraces which lead to the rest of the formal gardens.
Step free access to Formal gardens route please follow the step-free signs via the Fisherman's gate you will need to ask a member of staff for the code and a map. there is a steep slope down towards the gate this is the same route to get back to the Great courtyard.
secret garden A garden of many sensory pleasures with water courses and hidden charms Level access from the South Lawn and Temple of Diana. Benches are placed throughout the garden. Approximately 20-minute walk from the step-free access gate on gravel.
rose garden A fantastic aroma is given from these wonderful roses during the summer months Approximately 20-minute walk from the step-free access gate on gravel paths. Garden benches are scattered through the garden.
Please note the Water Terrance inculeds many steps. to the view this area please go via the Water Terrance Cafe.
Please use this link to establish distances https://app.blenheimpalace.com





Pleasure Gardens and Lavender Garden
Lavender garden is situated on the right, inside the pleasire garden main entrance. Paving is slightly uneven and narrow paths around the garden.
To access the Pleasure gardens there is three steps or a slope to the right at the entrance to the walled garden with a hand rail.
Situated in the original Walled Garden and includes the Marlborough Maze, Adventure Playground, lanvender garden and Butterfly House

Marlborough Maze
The Maze has narrow paths and tight corners. There are two wooden bridges with steep steps and hand rails that must be traversed to reach the ot reach the middle of the maze and this area is graveled.


Designated Walking Trail
Cascade walk
The Lake & Grand Cascade: A 1-mile circular walk over uneven terrain taking 45 minutes. Wheelchair / Mobility scooter users are advised to proceed via the Rose Gardens avoiding the uneven ground on the Lakeside walk.

Designated Walking Trail
The Park Perimeter Walk
The Park Perimeter: A 4.6-mile walk taking 2 hours with some steep slopes. A dog-friendly route and suitable for wheelchair and buggy users.
Tarmac roads around the 2000-acre estate which have hills and a hump- backed bridge and cattle grids. Blenheim is a working estate so tractors; lorries and estate cars use these internal roads.

Picnic Area
Family Pleasure Garden
Picnic Area
Welcome Centre
Adventure Playground
The adventure playground is bark chippings with no side path, the surface is uneven. Not reccomated for wheelchairs or Mobility scooters use on this surface.

Winston the Miniature Train
Palace station at flagstaff carpark train goes to the Family Pleasure Gardens.Four seats per carriage, open sides with roof, a small step up to the train from the platforms. Pushchairs need to be folded and placed under seats. The train has capacity for one wheelchair per trip. the train is unable to take Mobility scooters aboard.
seating is avaible at each station.

Courtyards
External Surfaces - The car parks, walk to the Palace and courtyards are on a flat gradient. The courtyards and formal gardens have gravel coverings while the Great Courtyard also has cobbles, so it can be uneven in places.
Customer care support
Accessibility equipment
Mobility scooter and Wheelchairs are avaible to hire to pre-book a wheelchair or scooter call 01993 810530 piror to your site. We have a limited number of wheelchairs and mobility scooters avivable onsite first come first serve basis. Please head to Flagstaff Kiosk to collect your scooter or wheelchair both require form s to be filled in by the person using the equirment, and a compence test to be completed before using a mobility scooter. A £10 deposit is required for a mobility scooter although this is returned when you return the scooter. all scooters and wheelchairs to be returned by 3.30pm to Flagstaff Kiosk. (during the christmas event from 21st November - 6th January)
scooter will only be avavible to hire between hours of 10.00am-14.30pm durining the day they will not be be avavible to hire at night. we will have wheelchairs avavible during the evening event hire from flagstaff, they will be first come first serve.
Please ask a member of staff at Flagstaff for assisstance
Emergency evacuation procedures
All Blenheim Palace staff are trained in emergency procedures. In the event of an alarm sound, please follow the instructions from the Palace Staff. Unfortunately, the Palace alarm is only audible, but the Palace guides will make sure everyone evacuates.
Customer care support
When you arrive please pick up a access map from Flagstaff Kiosk this will assist you with your visit or you can download the map from our website piror to your visit.
Please note that some events may effect usual accessbiliy infomation please ask a memeber of staff for guidance.
Palace and Private Apartments– Due to the preservation of the collection and heritage rules, the lighting in the Palace can be insufficient in some of the rooms.