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Welcome

Balloch iCentre is located in the beautiful red sandstone Old Station Building in the centre of Balloch, directly opposite Balloch Central train station.  A warm welcome awaits you at Balloch VisitScotland iCentre where the knowledgeable staff will assist you in how to spend the perfect day in Balloch, providing you with a local map and many suggestions as to what you can do. You can also purchase discounted tickets for local attractions to include the Loch Lomond Sealife Centre and the Loch Lomond Bird of Prey Centre.  There is also a wide selection of Scottish gifts that can be purchased from the iCentre, such as Harris Tweed bags and purses, shortbread and a wide selection of guide books and maps.

 

Balloch iCentre

Level access

The main entrance has level access.

There is level access from the main entrance to:

DeskiCentre

Hearing

We have a hearing loop in the iCentre on the main desk.
All staff have disability awareness training.

Visual

Glass doors and full-height windows have contrast markings.
The walls and the doors have high colour contrast.

General

All staff have disability awareness training.
We have emergency evacuation procedures for disabled visitors.

Getting here

For further information on accessible travel in Scotland, go to Transport Scotland.
Old Station Building
Balloch Road
Balloch
G83 8SS

Travel by public transport

You can get to Balloch iCentre by bus and train.
Balloch bus stance is located 300 metres from Balloch iCentre, next to the Co-op supermarket. The bus stop is 0.3 miles / 0.5 km from Balloch iCentre.
The nearest train station is Balloch Central. The train station is 0 miles / 0.0 km from Balloch iCentre.

Balloch Central train station is located directly opposite our iCentre

Travel by taxi

You can get a taxi with T.O.A by calling 01389 754884. The taxi company has a wheelchair accessible vehicle.
You can get a taxi with Wrights Taxis by calling 01389 721020. The taxi company has a wheelchair accessible vehicle.

Parking

We have a car park. The parking is less than 50 metres from the main entrance. Parking is free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. The route is 850mm wide, or more.

Arrival

Path to main entrance

From the street to the main entrance, there is level access.

Main entrance

The main entrance has level access.
The door is 960mm wide.
The main door is side hung and manual.

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors, contrast markings on all full-height windows and high colour contrast between walls and doorframes.

Ticket/ information desk

Desk

From the main entrance to the desk, there is level access. The route is 950mm wide, or more.
The door is 950mm wide, or more.
The desk has a low section.

Shop

iCentre

From the main entrance to the shop, there is level access. The route is 950mm wide, or more. The door is 950mm wide.
The route through the shop is 800mm wide, or more.

Getting around outside

Customer care support

Accessibility equipment

We have a hearing loop in the iCentre on the main desk.

Emergency evacuation procedures

We have emergency evacuation procedures for disabled visitors.

A red flashing ight within the iCentre indicated an emergency fire evacuation.

Customer care support

All staff have disability awareness training.
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.