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Welcome

One of the world’s most contemporary gardens, The Alnwick Garden’s combination of provocative and traditional landscapes offer adventure and intrigue in the heart of Northumberland.

Featuring Europe’s largest wooden treehouse, the Poison Garden and the Bamboo Labyrinth, as well as interactive water features and a stunning ornamental garden, The Alnwick Garden offers the alternative day out.

Featuring Europe’s largest wooden treehouse, a Poison Garden and Bamboo Labyrinth, The Garden also offers an expansive rose garden, climbing clematis and honeysuckle, as well as interactive water features and stunning ornamental garden.

Watch the video: The Alnwick Garden

Level access

The main entrance has level access.

There is level access from the main entrance to:

The GardenMain Ticket DeskPavilion CafeMain ToiletsFishy DishyMain ShopThe Alnwick Garden
We have a viewing area for wheelchair users.

Hearing

Some staff have disability awareness, BSL and Next Generation Text training.

Visual

Glass doors and full-height windows have contrast markings.
The walls and the doors have high colour contrast.
We have display information in large print.
The menu is in large print.
Various languages

General

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
There is a public toilet for disabled visitors. The toilet is a Changing Places toilet.
Some staff have disability awareness training.

Getting here

The Alnwick Garden
Denwick Lane
Alnwick
Northumberland
NE66 1YU

Travel by public transport

You can get to The Alnwick Garden by bus and train.
The nearest bus stop is outside the Alnwick Playhouse which is approx. 500 metres walk from the entrance. The bus stop is 0.3 miles / 0.5 km from The Alnwick Garden.
The nearest train station is Alnmouth. The train station is 4.6 miles / 7.4 km from The Alnwick Garden.

Alnmouth railway station is on the East coast mainline.

You can get a taxi with The Yellow Taxi by calling 01665 541 250. The taxi company has a wheelchair accessible vehicle.
You can get a taxi with Sovereign Taxis by calling 01665 602200. You can get a taxi with ABC Taxis by calling 01665 603000.

Parking

We have a car park. There are accessible parking spaces. The parking is less than 50 metres from the main entrance. Parking is not free.
There is a drop-off point at the main entrance. The drop-off point has a dropped kerb.
From the car park to the entrance, there is level access. The route is 3000mm wide, or more.

The main Garden car park is off Denwick Lane. The postcode for The Alnwick Garden car park is NE66 1YU (parking charge is £3.00 per car).

Arrival

Path to main entrance

From the street to the main entrance, there is level access.
The path is 3000mm wide, or more.

Main entrance

The main entrance has level access.
The main door is sliding and automatic.
It has a push button to open.
The door is 2000mm wide.

Getting around inside

Visual Impairment - General Information

We have contrast markings on all glass doors, contrast markings on all full-height windows and high colour contrast between walls and doorframes.

Lift

We have 2 lifts.
You can get a lift to all floors.

Pavilion Cafe

The lift door is 900mm wide.
The lift is 1100mm wide. The lift is 1400mm deep.
The lift says the floor number at each floor.
The lift buttons have raised numbers or letters.
The lift shows the floor number, at each floor.

Pavilion Room

The lift door is 900mm wide.
The lift is 1100mm wide. The lift is 1400mm deep.
The lift says the floor number at each floor.
The lift buttons have raised numbers or letters.
The lift shows the floor number, at each floor.

Ticket/ information desk

Main Ticket Desk

From the main entrance to the desk, there is level access. The route is 10000mm wide, or more.

Things to See and Do

We have a concessionary rate for disabled visitors.
We have a complimentary ticket policy for personal assistants.
We have display information in: large print.

The Garden

From the main entrance to this area, there is level access. The route is 9000mm wide, or more. Some display information is low, for wheelchair users. There are seats.

Spectator/ Audience viewing areas

There are stewards to help disabled visitors.
There are specific stewards to help disabled visitors.
We have a viewing area for wheelchair users.

All Areas

From the main entrance to the viewing area, there is level access. The route is 6000 wide, or more. The door is 6000 wide.
The wheelchair spaces are sheltered. Personal assistants and friends can sit with wheelchair users.
Personal assistants and friends can sit behind wheelchair users. Wheelchair users can sit with their own fans.
Stewards can bring food and drink to wheelchair users.

Bar

Pavilion Cafe

From the main entrance to the bar, there is level access. The route is 3000mm wide, or more.
The door is 2000mm wide.

Public toilet

Main Toilets

There is a public toilet for disabled visitors.
The toilet is a Changing Places toilet.
From the main entrance to the public toilet, there is level access. There is a lift.
From the lift to the public toilet, the route is 4000mm wide, or more.
The toilet door is 920mm wide.
The direction of transfer onto the toilet is to the left and right.
There is 920mm at the side of the toilet. There is 920mm in front of the toilet. The toilet seat is 430mm high. The toilets have handrails.

Shop

Main Shop

From the main entrance to the shop, there is level access. The route is 3000mm wide, or more. The door is 2000mm wide.
The route through the shop is 800mm wide, or more.

Place to eat and drink

Fishy Dishy

From the main entrance to the dining area, there is level access. The route is 3000mm wide, or more. The door is 2000mm wide.
To get to a table, there are no steps.
The menu is offered in large print.
The route through the dining area is 800mm wide, or more.
There is no background music.
The table and plates have high colour contrast.

Getting around outside

The Alnwick Garden

From the main entrance to the gardens, there is level access.
The route is 5000mm wide, or more.

Designated Walking Trail

Accessible Route

The trail is 3218688metres long. The trail has a hard surface. The trail is sloped. The trail has seats.

Customer care support

Accessibility equipment

We provide wheelchairs. Wheelchairs are free.

We also provide mobility scooter hire. 

We have an area to charge mobility scooters and battery powered wheelchairs.

Customer care support

Some staff have disability awareness training.
Some staff have Next Generation Text training.
Some staff have BSL training.
Various languages
Guide info
Any information, comments and views made available to users via this Accessibility Guide are provided directly from third party business operators. VisitEngland and VisitScotland do not endorse or validate this information. Any reliance on this Accessibility Guide is at your own risk. This guide is not intended to be a substitute for users making their own checks, inquiries and investigations directly with the business operators prior to making any booking or visiting the venue.